Privacy Policy

Overview

Cylinx LLC ("Cylinx," "we," "us," or "our") operates the cylinx.com website and the RediClaim™ platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information you provide directly to us, such as when you fill out a form on our website, request a demo, or contact us. This may include your name, email address, phone number, practice name, and details about your medical billing operations.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site. We use cookies and similar technologies for analytics purposes.

How We Use Your Information

We use the information we collect to respond to your enquiries and provide requested services, improve and optimise our website and products, send you information about our products and services (with your consent), comply with legal obligations, and protect against fraudulent or unauthorised activity.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. RediClaim is designed with HIPAA-aware security practices, including data de-identification, encryption in transit and at rest, session timeouts, and audit logging.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who assist us in operating our website and services, and as required by law or to protect our rights.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the address below. You may also opt out of marketing communications by following the unsubscribe instructions in any email we send.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us.

Cylinx LLC · Wyoming, United States